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6 Rules of Secure IT Outsourcing for Mid-Sized Companies

Yana Troianska
Copywriter

May 24, 2022

Cybercrime is on the rise. An ever-changing digital landscape keeps on challenging business leaders. By 2025, the cybercrime cost is predicted to reach $10.5 trillion annually. 

Data remains the primary target for a cyber attack. In 2020, the U.N. reported a 600% increase in malicious emails during the COVID-19 pandemic. Russia’s unprovoked and unjustified military aggression against Ukraine poses a more serious cybersecurity threat worldwide. Over the past several months, the CERT-UA cybersecurity team recorded hundreds of cyberattacks on the country’s critical information infrastructure and public organizations. 

The number of attack attempts will keep on growing. Business leaders need to react fast to avoid information leakage or vital business process disruption. Therefore, a cybersecurity plan must be developed with business objectives in mind.

In 2022, C-level managers of eight in ten UK businesses report that cyber security is a high priority. 

Figure 1: Extent to which cyber security is seen as high or low priority for directors, trustees, and other managers, based on 1243 UK businesses.

Around 55% of medium businesses outsource their IT and cyber security to an internal supplier.

As a company that provides software development and consulting services, Sombra ensures to meet our clients’ information security expectations.

How to manage outsourcing risks to the cybersecurity of a mid-sized company?

IT outsourcing is an excellent solution for mid-sized companies to access greater expertise, resources, and cybersecurity standards. Yet, outsourcing IT needs still carries risks to a business’ cybersecurity. C-level executives can set and discuss their information security requirements in advance. We decided to talk about a few steps business leaders should not ignore.

Negotiate the contract

Outsourcing companies can do a lot to reduce the risks. Try to analyze what kind of access should a third party have to provide top-notch services. Do they really need full access to your servers and administrative processes? Take your time to negotiate the necessary minimum of data that needs to be shared. 

Create a risk management plan

Ensure the third-party company implemented an information security management system (ISMS) and is ISO 27001 certified. The ISMS is a set of instructions that a company follows to:

  1. Identify risks for the information.
  2. Define controls and other mitigation methods to meet the previously identified expectations and manage risks.
  3. Set clear objectives on what needs to be achieved with information security.
  4. Carry out all the controls and other risk treatment methods.
  5. Continuously measure if the implemented controls perform as expected.
  6. Make continuous improvements to the whole ISMS.

ISO/IEC 27001 is a set of requirements for establishing, implementing, maintaining, and improving the ISMS.

Staff expertise

One of the risks of outsourcing IT for a mid-sized company is having inexperienced staff manage your IT. It is essential to verify the knowledge and expertise of the outsourced IT company as a whole. Carefully study their business presentation, case studies portfolio, online reviews, etc.

Do your research

Outsourcing a company’s services is a smart move business-wise. However, it would help if you did your own research. Consider conducting independent audits of a third-party organization’s activity to ensure their practices are safe.

Ensure the third-party company uses modern cybersecurity software

Modern cybersecurity solutions are essential to ensure an organization’s privacy. Information security, operational security, network security, disaster recovery, and more can be maintained via different cybersecurity tools, like NGFW – Next-Generation Firewall, NGAV – Next-Generation Antivirus, vulnerability management service, etc.

Walk away if the third-party’s cybersecurity plan is not working for you

Setting everything up takes a lot of time and effort. If a data breach occurs, your management team can take time to decide whether moving forward together is the right thing to do.

Summary

According to the Common Threats and Attacks report, the most common cyber-attacks aim to gain data access via email compromise, phishing attacks, supply chain attacks, vulnerability scanning, Ransomware, Malware, man-in-the-middle (MITM) attacks, Cross-Site Scripting (XSS), SQL Injections, Password Attack, and IoT-Based Attacks. 

When outsourcing IT services, the companies have to implement cybersecurity best practices. They can start with negotiating the terms of account access, creating a plan for risk management, studying the third-party company’s reputation, and case studies.

If you have the need to securely outsource your IT services, we can help you and create the best possible solution to meet your expectations.

Contact us now to discuss and delegate necessary services. 

 

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