Studio Management Software Streamlining Workflow for Photographers and Videographers

Our client – Chris Garbacz, is an Australian photographer with over 10 years of experience. He knew from experience that photographers spend much time managing routine tasks and CRMs presented on the market didn’t offer enough functionality to deal with the problem. Chris came to us with the idea of creating a service that will focus on a photographer’s workflow and together we developed a CRM system that automates administrative tasks. The system helps photographers make more money, create custom payment plans, and accept credit cards. It also helps them be more organized and keep track of clients, payments, and jobs, as well as helping the business grow.

 

COUNTRY

Australia

Studio Management Software Streamlining Workflow for Photographers and Videographers

Our Approach

Cris intended to create a tool that would empower photographers to automate workflow and boost sales. The focus was on designing a product that would streamline photographers’ workflow while creating a value proposition for their clients. Sombra teamed up with the client to create a customized CRM platform for the photographic industry. The project was required to provide job workflow, payment options, and a clear process for tracking leads.

Business Value

Sombra delivered the platform that increased the amount of photo service sales by simplifying routine workflow like customer care and accounting. Using the new product, photographers could schedule photoshoots, do bookkeeping, and track client conversion. It made the process of managing and selling photography services a fast and simple digital experience. Currently, the system has such features: 

Client Portal 

At first Studio Ninja was used exclusively by photographers. On the client request, our team designed Client Portal, a website aimed to provide access for photographers clients. Photographers can set up their own branded Client Portal where clients are able to accept quotes, sign contracts, fill in questionnaires and pay invoices. 

 Pick and Choose Quote

Recently, we have developed a new function called peak and choose quotes, allowing photographers to form and send invoice preview to the client. Photographer form quote offering clients several plans to choose. After receiving a preview customer can choose a set of services that suit him/her best and system will form a new invoice based on clients choice. This adds variability and flexibility to invoice formation. 

Form Builder 

CRM enables users to create simple contact forms, which can be used as a landing page or can be integrated on users websites to collect leads. We improved this feature and created a flexible form builder, which allows users to create custom contact forms and questionnaires for their needs. Users can choose content, configuration,  sequence, style and format of the form. 

Multibranding

The system allows the photographer to manage several companies under one account, for example, photo studio and personal freelance projects. Such account will display separate information on statistics and income and delimited entire functionality. 

Mobile application 

Over time we developed a mobile app with limited functionality. Such simplification allows users to get quick access to vital functions of the Studio Ninja software using just phone. Mobile application inherits all information from the web and interprets end to end flow that clients use on an everyday basis. It includes such functions as:

  • Invoicing 
  • Job creation 
  • Payments management 
  • Clients management
  • Leads management
  • Calendar (weekly and monthly preview)

Studio Ninja project is dynamic and flexible, for 5 years we’ve been constantly improving the system. Our team adopt a user-centric approach and based on users feedback we implement new functionality and improve existing ones.

Contact Us

Fill in the form to explore the services suited
to address your current business challenges.

Slider_comment__img__OqYpn

Chris Garbacz

Co-founder, StudioNinja

The solution launched to user praise and minimal bugs. Sombra has adapted to technical challenges and limited resources throughout the partnership. Consistent communication, flexibility, and a willingness to incorporate feedback have enabled a seamlessly integrated workflow. Our relationship has run smoothly since the beginning.
Slider_comment__img__OqYpn

Martin Weber

CTO, Fooring Company

This is the best offshoring experience I’ve had in my 25 years of doing this. Sombra is very productive. We’re cranking things out with very little rework needed. We have speed and quality, which is important because the system is live, so if we make a change, it has an immediate effect on our customer base.
Slider_comment__img__OqYpn

Sloan Ginn

Former Director of Product

Sombra successfully delivered a smooth-functioning product in the time that the client needed. Their developers were competent and receptive to feedback; the team lead, in particular, proved to have great expertise. They were accommodating of large and abrupt changes, making them a reliable partner.
Slider_comment__img__OqYpn

Jack Crews

CTO, Legal Monkeys

Sombra keeps everything simple and prioritizes getting the work done. One thing that I was pleased with was that Sombra was able to adapt to and learn our approach to software development. They adopted our best practices and were productive within that development methodology. Overall, the quality of their work is above average.
labels