Blog

Discovery Phase: Answers to the Most Frequently Asked Questions

Mariana Zhurakovska
Business Analyst
Yuriy Nakonechnyy
CTO
Oleh Kozak
Head of delivery

March 11, 2021

You’ve probably heard this before: “By failing to prepare, you’re preparing to fail.” No matter who said this (Benjamin Franklin?), it was way before the first digital product was built. However, the problem raised in the quote applies to software development, too. 

Unlike coding or design, planning doesn’t seem to have tangible results and is often viewed as an unnecessary expense. Meanwhile, limited planning remains the number one reason why projects fail.

In this article, we’ll explain the value of the Discovery Phase (DP) — the key element of digital project planning and answer the most common questions of our clients:

  • What is the DP?
  • Who implements the DP?
  • What’s done during the DP exactly?
  • What deliverables does the client receive afterwards, and how can they use them?
  • Who needs the DP, and what happens if you skip it?
  • What do you risk when you decide on the DP? 

What is the DP?

The DP s an intensive exploratory process to define project goals, scope, and limitations. It’s about determining what needs to be done to deliver a project, in what order, how long it will take, and what resources it will require. Simply put, the DP is a way to eliminate uncertainty at the project onset. 

To be more precise, the DP will help you:

  • Identify project scope more accurately
  • Define team composition
  • Optimize the budget of the project
  • Make data-driven design decisions
  • Create a seamless user experience based on profound user research
  • Build a solid foundation for a higher ROI
  • Identify the direction of the development process and avoid unexpected scope creep
  • Identify limitations and potential risks
  • Build trust with the development vendor

But how exactly do you achieve these results? Let’s take a look. 

Who implements the DP?

The DP usually involves four specialists: a business analyst (BA), a UX Designer, a Software Architect, and a Project Manager (PM).

  • A Business Analyst defines what the solution should be to solve a problem end-users care about. A BA is responsible for collecting, structuring, and analyzing the client’s requirements and business needs, which are then transformed into user stories and estimates. Besides, a business analyst makes sure that the client and the delivery team stay on the same page when it comes to project goals. 
  • A UX Designer analyzes competitors and the needs of end-users critical for building both intuitive and visually appealing user experience. They create prototypes and wireframes to bring the product vision to life. Besides, they can also give clear estimates on each stage of the UX/UI design development process.
  • A Software Architect is responsible for the technical side of things. Based on the business logic, they design the product architecture and define the tech stack. Besides, a software architect makes sure the project is feasible in terms of development.
  • A Project Manager prepares a project plan, evaluates and manages the risks, as well as establishes internal communication. A PM also gathers estimates and adds all of them up into one timeline.

Discovery phase team

This is the standard set of specialists needed for a successful discovery stage. Besides, based on your niche, we can provide subject matter experts: CTO, Delivery Manager, as well as engineers or Tech Leads working on similar projects.

What’s done during the DP, exactly? 

Depending on your project, the DP takes from two to four weeks. There’s no one-size-fits-all answer on what’s exactly done during this period; everything depends on the vendor and what you already have. But here, at Sombra, the process typically looks like this: 

discovery phase process

 

Besides, to make sure that we are staying on the same page with your expectations, we’ll conduct elicitation meetings every two-three days (the frequency may vary based on your case). All in all, there are four types of such meetings: 

  • Introductory session. It’s the very first meeting, during which we introduce you to all members of the discovery team, and you share your project idea (and all the necessary information you have, though it’s OK if all you have is an idea). Besides, we’ll choose communication channels, elaborate the action plan for the meetings to follow, define the metrics for success, and identify the deliverables you expect to receive in the end.
  • Discovery workshops. Depending on the specifics of your project, we’ll have 3-5 workshops, in which we’ll report on the DP progress and collect more information from you, if necessary.
  • Demo sessions. During these meetings, we’ll validate our DP deliverables against your expectations.
  • Presentation. It’s the final meeting, during which we’ll share all our deliverables with you. You’ll be able to review them and make change requests within the agreed time. 

The duration of each elicitation meeting may differ. But from our experience, it shouldn’t take longer than one hour and a half. Such meetings are intensive, and making them too long is counterproductive. 

What deliverables does the client receive afterwards? How can they use them? 

As you already know, at the end of the DP, you’ll receive tangible deliverables, which always vary based on the client’s needs. Basically, they will correspond to the DP stages described above:

discovery phase deliverables

All these deliverables are vital, each deriving from the previous one. Together, they will give you a full understanding of what you need to achieve, how it will look, and what it will take. Still, it’s up to you to decide how to use them. For example, they can be a basis for further development (with us, any other development vendor, or your internal team), or as a startup, you can use them to pitch your project to investors.

Who needs the DP? What happens if you skip it?

Whether you are a startup with only an idea of a project or an established business looking to review and optimize your processes with a general vision of how you can do it, the DP is a must. It will give you a comprehensive view of where you are, where you should move, which roadblocks might hinder the process, how you can address them, and what it will take.

On the other hand, many projects decide to skip the DP. Below are the risks associated with skipping the DP:

discovery phase

 

Still, despite the risks described above, not everyone needs the DP. If a client has all the necessary documents (the UX/UI concept, detailed product backlog, architecture concepts), a cost estimation from us is enough to start the development. 

Sometimes, clients only need a part of our discovery services. For example, one of our clients approached us to migrate their existing product to new technology with the design and all functions preserved. As a result, we elaborated on a new architecture, estimated the budget and timeframes, and proceeded with the development. Since such cases are not rare, we offer several discovery packages for you to choose from.

On top of that, it doesn’t matter who implements the DP: you, us, or a third-party vendor. As we already said, comprehensive and readable documents are all we need to start coding.

What do you risk when you decide on the DP?

So, you committed to the DP. But what are you risking? 

Well, you risk nothing. Seriously. But there are things you might be not too happy with: 

  • The DP costs some money
  • Since the DP takes from two to four weeks, the development will start a bit later
  • After all the calculations and estimations made, it might turn out that you don’t have enough budget to deliver the project

On the other hand, the DP is all about saving your time and money in the long run. And what’s more, it’s much less risky to learn about your budget limitations beforehand, not when the development is already in full swing. We believe that the only serious threat associated with the DP (and software outsourcing as a whole) is hiring the wrong development vendor. 

Choosing a reliable partner is the first step to a fruitful DP and successful project delivery. Luckily, you are already in the right place. With more than 150 successfully delivered projects and seven years of experience, the Sombra team will help you bring your project to life even if an idea is all you have. Let’s talk!

Discovery Phase: Answers to the Most Frequently Asked Questions
5 (100%) 10 vote[s]

Learn more about Discovery Phase and tariffs we offer.

Leave a Reply

Your email address will not be published. Required fields are marked *