Middle Engagement Specialist
Hybrid,
Remote
Ukraine
The Engagement Manager drives presales by participating in client discovery calls, structuring technical and commercial proposals, and ensuring alignment between client expectations and delivery capabilities. This role acts as a managing point for Sales, Delivery, and technical teams, contributing to successful deal closure and smooth project kickoff.
This position is suitable for a middle-level professional with experience in IT services or software development presales who is ready to take ownership of presales activities under guidance.
– 1.5-3 years of experience in presales, project coordination, consulting, or IT services roles.
– Understanding of software development lifecycle and delivery models (Agile, Waterfall, Hybrid).
– Experience working with client-facing documents (proposals, estimates, presentations).
– Strong written and verbal English communication skills.
– Ability to structure requirements, identify risks, and think in terms of scope and value.
– Strong ownership, attention to detail, and accountability.
– Understanding of software development lifecycle and delivery models (Agile, Waterfall, Hybrid).
– Experience working with client-facing documents (proposals, estimates, presentations).
– Strong written and verbal English communication skills.
– Ability to structure requirements, identify risks, and think in terms of scope and value.
– Strong ownership, attention to detail, and accountability.
1. Presales & Client Interaction
– Drive presales activities including discovery calls, requirement clarification, and solution discussions.
– Lead preparation of proposals, estimates, and client sales presentations.
– Assist in defining project scope, assumptions, dependencies, and risks.
2. Internal Coordination
– Manage and coordinate Sales, Engineering and Delivery teams during presales
– Collect and structure technical input into clear, client-ready materials.
– Ensure alignment between proposed scope, timelines, pricing, and delivery capabilities.
3. Process & Documentation
– Maintain presales documentation, templates, and knowledge base.
– Follow established presales workflows and quality standards.
4. Communication
– Ensure clear, structured, and professional communication with clients.
– Support timely follow-ups and clarifications during decision-making phases.
– Maintain high quality and consistency of presales deliverables.
– Drive presales activities including discovery calls, requirement clarification, and solution discussions.
– Lead preparation of proposals, estimates, and client sales presentations.
– Assist in defining project scope, assumptions, dependencies, and risks.
2. Internal Coordination
– Manage and coordinate Sales, Engineering and Delivery teams during presales
– Collect and structure technical input into clear, client-ready materials.
– Ensure alignment between proposed scope, timelines, pricing, and delivery capabilities.
3. Process & Documentation
– Maintain presales documentation, templates, and knowledge base.
– Follow established presales workflows and quality standards.
4. Communication
– Ensure clear, structured, and professional communication with clients.
– Support timely follow-ups and clarifications during decision-making phases.
– Maintain high quality and consistency of presales deliverables.
What we offer:
- Annual paid vacation of 18 working days.
- Extra vacation days for long-lasting cooperation.
- Annual paid sick leave of 10 days.
- Maternity/Paternity leave.
- The opportunity for sabbatical leave.
- Marriage and Parenthood Package.
- Compensation for sports activities (up to 250$ per year) or health insurance covering (70%) — after the trial period.
- Internal education(corporate library).
- Career development plan.
- English and Spanish classes.
- Paying taxes and managing PE (Private Entrepreneur).
- Technical equipment.
- Internal Referral program.
- Opportunity to take part in company volunteering activities.
- Sombra is a “Friendly to Veterans” award-holder.
