Agentforce Services
We help businesses maximize the potential of Salesforce AgentForce, delivering AI-powered automation and engineering precision to your sales and operations. From building autonomous AI agents to optimizing performance, governance, and workflows — Sombra ensures you get it done right.
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Sombra is a Salesforce-certified engineering partner
Are these issues costing you conversions?
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Your Salesforce investment isn’t profitable.
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Too many admin users are making changes directly in production.
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Inefficient resource usage, for example, too much storage consumption.
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Incorrectly implemented processes, like Lead-to-Cash, Quote-to-Cash, Order-to-Cash, and more.
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Integrations with existing Salesforce modules don’t work correctly.
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Mistakes in data modelling and data management.
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Constant issues with the proper quality control in Salesforce implementation.
Technologies and tools we use
What we do
Prioritize your daily business operations by providing your internal teams with the right AI-driven assistance to work more effectively. We help you simplify complex manual sales activities, allowing your sales representatives to focus on high-impact activities and enhance productivity, consistency, and operational efficiency.
- Streamlined record analysis
- Personalized communications drafting
- Proactive suggestions of next best actions.
Provide your prospects with self-service capabilities, powered by AI-driven conversational bots customized to align with your business processes. We help you set up handling common inquiries with Agentforce. Therefore, it significantly reduces the need for direct user interaction. Reap the benefits of faster resolution times, higher customer satisfaction, and seamless user engagement.
- Order status checks
- Product information requests
- AI-powered frequently asked questions
Leverage our decade-old engineering expertise to increase your revenue. We analyze your processes and data to identify where Agentforce Service agents will make the biggest impact.
- Unified data dashboards
- Customer sentiment & trend analysis
- Predictive analytics
- KPI monitoring & alerts
Got Your Own Idea?
Just tell us what you're thinking, and we'll find the right development service to make it happen.
Get in touchWhy choose Sombra?
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40% decrease in development time
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Faster issue detection
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Improved quality of code
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98% of projects delivered on time and within scope
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Money-back guarantee for risk-free engagement
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Flexible scaling and descaling options
Sombra insights
Already using a menu-driven chatbot?
Sombra can assist your chatbot migration to Agentforce.
Contact us or book a free consultationFrequently asked questions
Agentforce is Salesforce’s AI agent platform that enables businesses to build and deploy trusted, autonomous AI agents to automate tasks and enhance customer and employee experiences.
We’ve been working with Salesforce for years now. Our team of dedicated engineers delivered Salesforce solutions for global financial services firms, telecom providers, and SaaS companies. For example, we recently modernized a financial advisory platform’s Salesforce environment, cutting manual work by hours each week and improving compliance reporting.
It reduces manual effort, speeds up customer response times, and makes your agents more productive by automating repetitive tasks. This means lower costs, faster service, and improved customer satisfaction.