Studio Management Software Streamlining Workflow for Photographers and Videographers

Services:

Managed Delivery

Industry:

Software

Location:

Australia

Client since:

2015

Sombra partnered with Australian photographer Chris Garbacz to develop a tailored studio management CRM that streamlines routine admin tasks for creatives. The solution automates client management, payments, and scheduling—helping users boost productivity, stay organized, and grow their business. The collaboration has been ongoing for 5+ years.

Business Challenge

Chris came to us with the idea of creating a service that will focus on a photographer’s workflow and together we developed a CRM system that automates administrative tasks. The system helps photographers make more money, create custom payment plans, and accept credit cards. It also helps them be more organized and keep track of clients, payments, and jobs, as well as helping the business grow.

Lack of Workflow-Specific Tools for Photographers

Photographers faced inefficiencies due to time-consuming administrative tasks and the lack of industry-specific CRM solutions. Existing tools failed to address their unique workflows, limiting productivity and business scalability. The client sought to develop a purpose-built platform to streamline operations, enhance client management, and support growth.

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How We Worked

We partnered with our client to turn their idea into a full-featured, user-focused CRM. From the start, we embraced a collaborative, user-centric development approach continuously improving the system based on real user feedback. Over five years, our team has maintained and enhanced the platform, adding new functionality and ensuring flexibility to meet evolving user needs.

Solution

We developed a comprehensive CRM platform tailored to photographers, offering a wide range of features that streamline business operations:

Client Portal: Branded interface where clients can sign contracts, complete questionnaires, and make payments.
Pick and Choose Quotes: Enables photographers to offer customizable service plans with automated invoice generation based on client selections.
Form Builder: Allows users to design custom contact forms and questionnaires, usable as landing pages or website integrations.
Multibranding: Supports managing multiple businesses under one account with separate dashboards and data segregation.
Mobile Application: Provides access to key features like invoicing, job creation, lead management, payments, and calendar—optimized for on-the-go use.

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Business Value

The system has simplified daily operations for photographers, helping them save time, increase revenue, and better manage their business. Studio Ninja enables photographers to schedule shoots, handle client communication, streamline accounting, and drive lead conversion—all within a single platform. As a result, it transformed photography service management into a fast, organized, and professional digital experience.