Powering Growth: Scalable Partner Portal for a US Energy Company

Services:

Energy Software Development

Industry:

Energy

Location:

USA

Client since:

2016

The client is a global leader in the electrification of transportation. They bring a suite of smart, simple, and affordable electric vehicle charging infrastructure solutions for all passive charging use cases.

Business Problem

Scalable partner engagement and operations enablement

To support business growth, the client required a scalable digital platform to onboard and engage new partners in alignment with their business model. The goal was to streamline partner operations by enabling them to independently select suitable equipment, generate standardized client proposals, and place orders for materials and services. The solution needed to offer a high degree of automation to minimize manual processes and ensure operational efficiency at scale.

Limited internal software development capabilities

The client lacked an internal software development team and required a reliable technology partner to support their product initiatives. Given our successful collaboration in the past, they selected Sombra for our proven expertise and delivery model. Our approach, which includes dedicated team management, aligned seamlessly with their operational needs and project goals.

How We Worked

We aimed to develop a web application to support global partner network scaling.

The platform should be able to:

Provide advanced training and educational resources on the client’s products, best-practice installation, operation, and maintenance protocols.
Enable network partners to close deals faster by providing quick quote generation and ordering tools.
Provide quick access to marketing materials.
Connect network partners to project opportunities by utilizing RFP/RFQ bid boards.

We started with a Discovery phase because the client wanted to determine project requirements. Later, we proceed with the project-based engagement model.

Solution

Within the Discovery phase, we created:

Project management plan
Software Requirements Specification
External interface requirements
System features
UI/UX Prototype
Non-functional requirements
Project and budget schedules

Specialists included in Discovery phase:

Project manager
Business analyst
Software architect
UI/UX designer

Project-Based Team Deliverables

Earned value management to show our efficiency in delivering value within the budget
Change management to ensure the smooth integration of modifications, minimize disruptions, and enhance the overall quality of the software product
Regular project status updates to the client

Services provided:

Back end development
QA expertise
Front end development
Project management

Tech Stack: React Hooks, React 18, Redux, TypeScript, Chakra UI, Mocha, AWS (Cognito, S3, ECS, RDS, ECR), Docker, Express.js, Websockets, Node.js, REST API, MySQL

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Clear Product Roadmap from Day One
Through a structured Discovery Phase, we transformed the client’s high-level product concept into a well-defined solution — including functional requirements, UI/UX prototypes, a project delivery plan, timelines, and a reliable budget estimate. This enabled confident decision-making and accelerated buy-in from internal stakeholders.
On-Time, On-Budget Delivery
Our experienced delivery team built and launched the web platform within the agreed timeframe and budget, ensuring minimal disruption to business operations and early return on investment.
Agile, Responsive Development
The team adapted quickly to evolving client needs, implementing changes without delays and enabling the client to remain responsive to market demands.
Flexible Engagement for Focused Growth
By leveraging a project-based team model, the client avoided hiring overhead and remained focused on scaling their business — while we took full ownership of delivery.